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Terms & Conditions

Service Agreement for Professional & Personal Development Coaching

Effective Date: January 1, 2024

Company Information

EXPANSIONYOU LLC
1209 MOUNTAIN ROAD PL NE STE R
ALBUQUERQUE, NM, 87110, USA
Email: end.cable.part@stayclkd.com

1. Agreement Overview

This Service Agreement ("Agreement") is entered into between EXPANSIONYOU LLC, a limited liability company organized under the laws of New Mexico ("Company," "we," "us," or "our"), and the individual or entity engaging our services ("Client," "you," or "your"). This Agreement governs the provision of professional and personal development coaching services.

By engaging our services, scheduling a consultation, or making payment for any coaching services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

2. Services Provided

EXPANSIONYOU LLC provides professional coaching services in the following areas:

2.1 Executive Leadership Coaching

Our Executive Leadership Coaching service is designed for senior executives, managers, and emerging leaders who seek to enhance their leadership capabilities. This service includes strategic thinking development, team management training, decision-making skill enhancement, and executive presence coaching. Sessions focus on developing the competencies necessary to lead high-performing teams and drive organizational success.

2.2 Career Transition Coaching

Our Career Transition Coaching service assists individuals navigating career changes, whether seeking promotions, changing industries, or starting new ventures. This service includes career assessment and planning, personal brand development, interview and negotiation skills training, and network building strategies. We provide comprehensive support throughout the transition process.

2.3 Life Balance & Wellness Coaching

Our Life Balance & Wellness Coaching service addresses the integration of professional ambitions with personal well-being. This holistic approach includes work-life integration strategies, stress management techniques, goal setting and achievement frameworks, and mindfulness and wellness practices. We help clients create sustainable habits that support both career success and overall life satisfaction.

3. Client Responsibilities

As a client of EXPANSIONYOU LLC, you agree to:

  • Participate actively and honestly in all coaching sessions
  • Complete any assignments or exercises provided between sessions
  • Provide timely notice of any schedule changes or cancellations
  • Maintain confidentiality regarding proprietary coaching methodologies
  • Take responsibility for implementing insights and strategies discussed
  • Provide feedback on the coaching process when requested
  • Respect the professional boundaries of the coaching relationship

4. Payment Terms and Pricing

4.1 Service Rates

Our current service rates are as follows:

  • Executive Leadership Coaching: $299 per session
  • Career Transition Coaching: $199 per session
  • Life Balance & Wellness Coaching: $149 per session

4.2 Payment Terms

Payment is due in full prior to each coaching session unless alternative arrangements have been made in writing. We accept payment via bank transfer, credit card, or other mutually agreed methods. All prices are quoted in US Dollars and are subject to change with 30 days written notice.

4.3 Package Discounts

Multi-session packages may be available at discounted rates. Package pricing and terms will be specified in a separate agreement and must be paid in full before the first session of the package.

5. Scheduling and Cancellation Policy

5.1 Scheduling

Coaching sessions are scheduled by mutual agreement between the coach and client. Sessions are typically conducted via video conference, telephone, or in-person when geographically feasible. Session duration is typically 60 minutes unless otherwise specified.

5.2 Cancellation and Rescheduling

Clients may cancel or reschedule sessions with at least 24 hours advance notice without penalty. Cancellations made with less than 24 hours notice will result in forfeiture of the full session fee. Emergency situations will be considered on a case-by-case basis.

5.3 No-Show Policy

Failure to attend a scheduled session without prior notice will result in forfeiture of the full session fee. The session will be considered completed for package purposes.

6. Confidentiality

EXPANSIONYOU LLC maintains strict confidentiality regarding all client information, discussions, and materials shared during the coaching relationship. We will not disclose any client information to third parties without explicit written consent, except as required by law or in cases where there is imminent danger to the client or others.

Clients are expected to maintain confidentiality regarding proprietary coaching methodologies, tools, and processes used by EXPANSIONYOU LLC.

7. Limitations and Disclaimers

7.1 Nature of Coaching

Coaching is a professional relationship designed to help clients achieve their personal and professional goals. Coaching is not therapy, counseling, or psychological treatment. If psychological or therapeutic intervention is needed, appropriate referrals will be provided.

7.2 Results Disclaimer

While EXPANSIONYOU LLC is committed to providing high-quality coaching services, we cannot guarantee specific outcomes or results. Success in coaching depends largely on the client's commitment, effort, and willingness to implement suggested strategies and changes.

7.3 Limitation of Liability

EXPANSIONYOU LLC's liability for any claims arising from this Agreement shall not exceed the total amount paid by the client for services rendered. We shall not be liable for any indirect, incidental, special, or consequential damages.

8. Intellectual Property

All coaching materials, methodologies, tools, and content provided by EXPANSIONYOU LLC remain our intellectual property. Clients may use these materials for their personal development but may not reproduce, distribute, or use them for commercial purposes without written permission.

9. Termination

9.1 Termination by Client

Clients may terminate the coaching relationship at any time with written notice. Refunds for unused sessions in prepaid packages will be provided on a pro-rata basis, minus a 10% administrative fee.

9.2 Termination by Company

EXPANSIONYOU LLC reserves the right to terminate the coaching relationship if the client fails to comply with these terms, engages in inappropriate behavior, or if we determine that coaching is not suitable for the client's needs.

10. Dispute Resolution

Any disputes arising from this Agreement shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Albuquerque, New Mexico, and shall be governed by New Mexico law.

11. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemic, or government regulations.

12. Modifications

This Agreement may only be modified in writing and signed by both parties. EXPANSIONYOU LLC reserves the right to update these terms with 30 days written notice to clients.

13. Severability

If any provision of this Agreement is found to be unenforceable, the remaining provisions shall continue in full force and effect.

14. Entire Agreement

This Agreement constitutes the entire agreement between the parties and supersedes all prior negotiations, representations, or agreements relating to the subject matter herein.

15. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict of law principles.

16. Contact Information

For questions regarding these terms and conditions or our services, please contact:

EXPANSIONYOU LLC
1209 MOUNTAIN ROAD PL NE STE R
ALBUQUERQUE, NM, 87110, USA
Email: end.cable.part@stayclkd.com

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.